Ploughcroft Training Terms and Conditions

Reservations

Provisional bookings may be made by telephone, but must be confirmed in writing (including a purchase order number) within 7 working days.
Post or fax to: Ploughcroft Training & Development, Eco Roof Visitor Centre, Mill 2, St Pegs Mills, Thornhill Beck Lane, Brighouse, West Yorkshire, HD6 4AH.

Fees

All Course fees are payable upon booking.  All fees quoted are exclusive of VAT which must be paid in addition to the quoted fee, on booking date, chargeable at the prevailing standard rate. Any Certificates lost or damaged can be replaced for a fee of £10.

Joining Instructions

Joining instructions will be forwarded following receipt of payment. If joining instructions have not been received 7 days before the course, please telephone 01484 723344 to make sure payment has been received.

Venues

A map of how to get to the venue will be included in the joining instructions.

Refreshments

The cost of refreshments is included in the course fees.

Course Literature

Printed course notes are included in the course fees. Course literature is copyright and may not be reproduced without permission.

Cancellations/Transfers

If a booking is cancelled by the client the following fees will be payable:
% of fee charged on cancellation

more than 28 days- 0%
15-28 days- 50% 
0-14 days- 100%

Telephone cancellations can be accepted but must be confirmed in writing (by post or tax).
All transfers to another course will be at the discretion of Ploughcroft Training and Development.